Reinventing the hotel management mindset

It’s time to start thinking differently about the relationship between hotels and the F&B within them. Conventional wisdom tells us hoteliers are firmly in charge. But what if we told you after nearly 40 years operating restaurants and hotels, it’s clear those trained on the F&B side of the business can make for more effective hotel managers. It’s a startling observation that surprised us too. It’s just such an outrageous concept that’s diametrically opposed to everything we’ve been taught as industry professionals. Yet, as much as we tried to convince ourselves this wasn’t the case, our real world data and experience proves the ...