View All

Johnny’s Italian Steakhouse Takes Center Stage

Ajay Singh has witnessed teachers, physicists, and chemical engineers moonlight as servers at Johnny’s Italian Steakhouse. Given the nature of the 12-unit ... more

4 Quick Employee Development & Retention Tips

Looking to develop your staff into leaders? Johnny's Italian SteakhouseTara Jacobsen, Managing Director of Johnny’s Italian Steakhouse of East Peoria, IL, ... more

Delicious steaks, impeccable service make Johnny's a stand-out restaurant

Kevin and Karen Urick are touring the Quad-Cities one meal at a time for the column Dinner for Two. The Geneseo couple love everything about food. They grow food, ... more

The Ultimate Train Set

Mike Whalen scales his childhood passion into franchising and more more

Illinois chain’s staff gets an Army training perspective

Johnny’s Italian Steakhouse has taken a unique approach to developing employee camaraderie. The Moline, Ill.-based casual-dining chain partnered with the Iowa ... more

Johnny’s Bringing Business Back to Secondary and Tertiary Markets

Though secondary and tertiary markets are wonderful places in which to live, work and raise a family, they don’t always have the full panoply of dining options ... more

Johnny's places hotel sidekick front and center

Hotel restaurants can be grim. But some of the most successful hoteliers have begun to use the restaurant as a way to entice guests... more

Heart of America Group Reinventing Hotel Operational Model

Heart of America Group owns restaurants and hotels, and it's given them some secret sauce for operating their holdings. We reveal their amazing secrets here... more

Reinterpreting A Classic

At a time when the 500 largest U.S. restaurants chains saw a 1.4 percent decline in annual sales growth in 2013 compared to 2012, full-service steak houses showed a healthy growth of 6.2 percent, according to a 2014 report from Chicago research firm Technomic... more

A Taste of Excellence

Johnny’s Italian Steakhouse
Inside Job: Promoting from within via a training program that focuses on building confidence, communication, and creativity... more

Why Hotels Need A Restaurant Upgrade

On the surface, every hotelier has a broad notion of how integral a hotel’s food-and-beverage program can be for the guest’s onsite experience. It’s all about exciting the senses and igniting positive emotions. That, and revenue, of course... more

Heart of America Looks Ahead

When Davenport IA native Michael Whalen graduated from Harvard Law School in 1978, a bright future in the legal profession lay before him. There was just one problem. While he enjoyed studying law, an internship with a prestigious Beverly Hills law firm had convinced him that he hated practicing it... more

Five Keys to Millennial Food & Beverage Success

The last decade or so has witnessed the emergence of a new era of dining with profound and dire implications for hotels across the world. Namely, internet-born resources have made it possible for any guest to readily locate a number of local eateries, making it harder for a property’s onsite restaurants to gain traction amongst new customers and retain existing patrons... more